Privacy Policy

This Privacy Policy outlines how we handle your information when you use the Service, detailing our practices in collecting, using, and disclosing your data. It also informs you about your privacy rights and the legal protections in place. Your use of the Service implies your acceptance of these terms, and consenting to the collection and utilization of your information as described in this Privacy Policy.

Interpretation and Definitions:

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions

For this Privacy Policy:

  • “Account” means a unique account created for You to access our Service or parts of our Service.

    “Affiliate” means an entity that controls, is controlled by or is under common control with a party, whereas "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for the election of directors or other managing authority.

    “Application” refers to Milletzkart, the software program application (application software) provided by the Company.

    “Company” (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Milletzkart Pvt Ltd, having registered office address at­­­ No. 609, Next to DMart, 30th Main 80ft Attimabbe Road, Banashankari III Stage, Bangalore South, Bangalore-560085, Karnataka.

    “Country” refers to the entire country of India (Republic of India).

    “Data” means a representation of information, knowledge, facts, concepts or instructions that are being prepared or have been prepared in a formalized manner, and are intended to be processed, is being processed or has been processed in a computer system or computer network, and may be in any form (including computer printouts magnetic or optical storage media, punched cards, punched tapes) or stored internally in the memory of the computer.

    “Device” includes any device that can access the Service such as a computer, a cellphone or a digital tablet.

    “Information” includes data, text, images, sound, voice, codes, computer programs, software and databases or micro film or computer-generated microfiche.

    “Intermediary” concerning any particular electronic message means any person who on behalf of another person receives, stores or transmits that message or provides any service concerning that message.

    “Personal Data” is any information that relates to an identified or identifiable individual.

    “Service” refers to the Website, software, and/or application.

    “Service Provider” means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.

    “Third-party Social Media Service” refers to any website or any social network website through which a User can log in or create an account to use the Service.

    “Usage Data” refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

    “You” means the individuals accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

    Collecting and Using Your Data
    Types of Data Collected

    Personal Data
    While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

    Email address
    First name and last name
    Phone number
    Address, State, Province, ZIP/Postal code, City

    Usage Data
    Usage Data is collected automatically when using the Service.
    Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
    When You access the Service by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device You use, your mobile device's unique ID, the IP address of Your mobile device, your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data. We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

    Cookies
    On specific pages of the Platform, we employ data collection tools like "cookies" to analyze webpage flow, gauge the effectiveness of promotions, and enhance trust and safety. These "cookies" are small files placed on your hard drive, aiding in the provision of our services without containing personal information. Some features rely on the use of "cookies," and they contribute to reducing the frequency of password entry during a session. These tools also enable us to offer information tailored to your interests. Most "cookies" are "session cookies," automatically deleted from your hard drive after a session. You have the option to decline or delete our cookies if your browser allows, but this may limit access to certain Platform features, requiring more frequent password entry. Additionally, third parties may place "cookies" or similar devices on specific Platform pages, and we do not govern their usage. We utilize cookies from third-party partners, such as Google Analytics, for marketing and analytical purposes.

    Push Notification
    At Milletzkart, we understand the importance of keeping you informed and updated about our latest offerings, promotions, and important updates. To enhance your experience, we provide the option for you to receive mobile push notifications. Depending on your device's operating system, you may be automatically enrolled in receiving these notifications.
    If you choose to opt-in for mobile push notifications, you can enjoy timely alerts about exclusive deals and important announcements. However, we respect your preferences, and if at any point you decide that you no longer wish to receive these notifications, you have the flexibility to manage your settings. Simply navigate to your mobile device's settings functionality and turn off push notifications for the Milletzkart app.
    In addition to mobile push notifications, we also offer this service on certain web browsers. Should you choose to receive push notifications through your browser and later change your mind, you can easily customize your preferences by adjusting your browser settings to disable these notifications. we strive to provide you with a seamless and personalised experience, and we believe that giving you control over your notification preferences is essential. We value your engagement with our platform and want to ensure that you receive information in a way that suits your preferences. Thank you for choosing Milletzkart as your preferred shopping destination.

    Security of Information
    We prioritize safeguarding your personal information by employing encryption protocols and software during transmission. When handling credit card data, we adhere to the Payment Card Industry Data Security Standard (PCI DSS). Our commitment to security extends to physical, electronic, and procedural measures in the collection, storage, and disclosure of customer personal information. To ensure security, we may request identity verification before disclosing personal information.
    Our devices are equipped with security features to thwart unauthorized access and data loss, allowing you to configure them according to your preferences. For guidance on managing your device's security settings, click here.
    It's crucial to protect against unauthorized access to your password, computers, devices, and applications. We recommend using a unique password for your account, distinct from those used for other online accounts. Always sign off when using a shared computer; click here for more information on signing off.

    Information from Third-Party Social Media Services
    The Company allows You to create an account and log in to use the Service through the following Third-party Social Media Services:
    Google
    Facebook
    Instagram
    Twitter
    LinkedIn
    WhatsApp
    If You decide to register through or otherwise grant us access to a Third-Party Social Media Service, We may collect Personal data that is already associated with Your Third-Party Social Media Service's account, such as Your name, Your email address, Your activities or Your contact list associated with that account.
    You may also have the option of sharing additional information with the Company through Your Third-Party Social Media Service's account. If You choose to provide such information and Personal Data, during registration or otherwise, You are giving the Company permission to use, share, and store it in a manner consistent with this Privacy Policy.

    Links To Third Party Sites
    The Website may include links to other websites ("Linked Sites"). Please note that these Linked Sites are beyond the control of Milletzkart and the Website. We expressly disclaim responsibility for the content of any Linked Site, including, but not limited to, any links contained within a Linked Site, or any changes or updates to a Linked Site. Milletzkart holds no responsibility for any form of transmission received by the User from any Linked Site. These links are provided solely for the convenience of the User, and their inclusion does not imply endorsement by Milletzkart or the Website of the Linked Sites or any association with their operators, owners, legal heirs, or assigns.
    Users are encouraged to exercise discretion and review the terms and conditions, privacy policies, and practices of any Linked Site they choose to visit. Any interactions or transactions on Linked Sites are solely between the User and the respective Linked Site, and Milletzkart assumes no liability for any consequences arising from such interactions. By accessing the Website and utilizing the provided links, Users acknowledge and agree to these terms regarding Linked Sites.

    Use of Your Data
    The Company may use Personal Data for the following purposes to provide and maintain our Service, including to monitor the usage of our Service.

    To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.

    For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.

    To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.

    To provide You with news, special offers and general information about other goods, services and events that we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.

    To manage Your requests: To attend and manage Your requests to Us.

    For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.

    For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and evaluating and improving our Service, products, services, marketing and your experience.
    We may share Your personal information in the following situations:

    With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.

    For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
    With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honour this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.

    With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.

    With other users: When you share personal information or otherwise interact in public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If You interact with other users or register through a Third-Party Social Media Service, Your contacts on the Third-Party Social Media Service may see Your name, profile, pictures and description of Your activity. Similarly, other users will be able to view descriptions of Your activity, communicate with You and view Your profile.

    With Your consent: We may disclose Your personal information for any other purpose with Your consent.

    Retention of Your Data
    The Company will retain Your Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
    The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer periods.

    Transfer of Your Data
    Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to and maintained on computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from Your jurisdiction.
    Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
    The Company will take all steps reasonably necessary to ensure that Your Data is treated securely and per this Privacy Policy and no transfer of Your Data will take place to an organization or a country unless there are adequate controls in place including the security of Your Data and other personal information.

    Delete Your Data
    You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.
    Our Service may give You the ability to delete certain information about You from within the Service.
    You may update, amend, or delete Your information at any time by signing in to Your Account if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.
    Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.

    Disclosure of Your Data
    Business Transactions: If the Company is involved in a merger, acquisition or asset sale, Your Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
    Law enforcement
    Under certain circumstances, the Company may be required to disclose Your Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
    Other legal requirements
    The Company may disclose Your Data in the good faith belief that such action is necessary to:
    Comply with a legal obligation
    Protect and defend the rights or property of the Company
    Prevent or investigate possible wrongdoing in connection with the Service
    Protect the personal safety of Users of the Service or the public
    Protect against legal liability

    Security of Your Data
    The security of Your Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Data, We cannot guarantee its absolute security.

    Children's Privacy
    Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

    If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, we may require Your parent's consent before We collect and use that information.

    Advertisements on Other Platforms
    When you visit our Platform, third-party advertising companies may display ads. These companies might utilize information (excluding your name, address, email address, or phone number) regarding your visits to our Platform and other websites. They aim to deliver personalized advertisements related to goods and services that align with your interests. You have the choice to opt out of personalized advertising tracking by adjusting the "Opt out of Ads Personalization" settings in your device's settings application. Milletzkart will have no access to your GAID once you select this feature.

    Links to Other Websites
    Our Service may contain links to other websites that are not operated by Us. If you click on a third-party link, you will be directed to that third-party's site. We strongly advise you to review the Privacy Policy of every site You visit.
    We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

    Changes to this Privacy Policy
    We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
    We will let You know via email and/or a prominent notice on Our Service, before the change becomes effective and update the "Last updated" date at the top of this Privacy Policy.
    You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

    Disclaimer of Warranties/Limitation of Liability
    Milletzkart is dedicated to ensuring the accuracy of information presented on the website. However, while we strive for correctness, we neither warrant nor make any representations regarding the quality, accuracy, or completeness of any data or information provided. Milletzkart expressly disclaims any warranty, whether express or implied, concerning the website and its contents. We make no guarantees about the fitness of the website for a particular purpose and disclaim all warranties of merchantability in respect of our services. Milletzkart accepts no liability, responsibility, or any other claim, whatsoever, in respect of any loss, whether direct or consequential, that may arise from the use of the information contained on the website.
    Users are encouraged to independently verify any information and are advised to use their discretion while relying on the content provided. Milletzkart reserves the right to update, modify, or remove content from the website without prior notice, and users are responsible for regularly checking for such changes. Your use of the Milletzkart website implies acknowledgement and acceptance of these disclaimers and limitations.
    As Milletzkart operates solely as a booking agent, we explicitly disclaim any liability for any aspect of the arrangements between the service provider and the user concerning the standards of services rendered by the service providers. Our role is limited to facilitating the booking process, and we do not assume responsibility for the actual services provided by the service provider.
    Under no circumstances shall Milletzkart be held liable for the quality, delivery, or any other aspect of the services provided by the service provider. Any issues, concerns, or disputes related to the services themselves should be addressed directly with the respective service provider.
    Users are encouraged to review the terms and conditions of the service provider before making any listings. Milletzkart acts as an intermediary, and our liability is expressly excluded for the performance, non-performance, or any shortcomings in the services provided by the service provider. By utilizing Milletzkart's listing services, users acknowledge and agree to the limitations of our liability as outlined in this statement.

    Your Rights
    We make every reasonable effort to maintain the accuracy and currency of the personal information we process. If you discover any inaccuracies in the information we process, we'll promptly erase or rectify it upon your notification. Accessing, correcting, and updating your personal information is conveniently achievable through the provided functionalities on the Platform. For non-mandatory information deletion, you can visit the Profile and Settings sections on our website. Alternatively, you can contact us at the provided contact information to facilitate these requests.
    If you wish to withdraw consent you've previously provided, you can do so by reaching out to us at the contact information below, specifying "for withdrawal of consent" in the subject line. We'll verify such requests before taking action. It's important to note that the withdrawal of consent won't apply retroactively and will adhere to the terms of this Privacy Policy, associated Terms of Use, and relevant laws. Be aware that withdrawing consent may impact your access to the Platform or limit our ability to provide certain services, considering the deemed necessity of the information for those services.

    Promotional Offer
    As part of our promotional initiatives, we may introduce collaborative promotions or programs that necessitate the sharing of your information with third-party entities for your participation. In the course of executing these specific promotions, we may disclose details such as your name and other pertinent information to facilitate the fulfilment of incentives. It's important to be aware that these third parties uphold their privacy practices, and we encourage you to take note of their respective privacy policies. We strive to ensure transparency and recommend familiarizing yourself with the privacy practices of these collaborators to make informed decisions about your participation in such promotions.

    Contact Us
    If you have any questions about this Privacy Policy, you can contact us at support@milletzkart.com or +91 8310800423